Pension Fund · Kyiv
Pension Fund of Ukraine
Pension Fund contacts and in-person or electronic enquiries about pension matters.
Official nameПенсійний фонд України
For enquiries from Lviv and Lviv Oblast: check the official website for a regional office or remote submission. A central authority’s address does not mean that an in-person visit is required.
Institution contact details
Mailing address
9 Bastionna Street, Kyiv-14, 01601- Citizen enquiry registration+380 44 284 9338
- Institution emailinfo@
pfu.gov.ua - Official websitepfu.gov.ua
- PFU electronic services portalportal.pfu.gov.ua
- General electronic enquirypfu.gov.ua
Institution structure
Before applying
- Check whether your matter falls within this institution’s powers and service area.
- Check the official website for the procedure, required documents and online application options.
- Keep copies of submitted documents and proof of acceptance. Time limits depend on the type of application.
Office hours may differ from public reception hours. Before visiting, check appointments, required documents and any changes.
The receiving office may differ from the decision-making body because PFU uses extraterritorial processing. For a complaint, identify the decision-maker and check the specific submission procedure; the general enquiry form does not guarantee a valid administrative appeal.
Official sources
Free initial consultation
Discuss your filing with a lawyer
Briefly describe your situation. A lawyer will tell you whether this is the right place to apply, which documents to prepare and what to do if you were refused.
- checks where and in what form to submit your application
- helps draft an application, complaint or request
- explains how to challenge a refusal or inaction